Contents
ToggleInquiry, quotation, payment
We received an inquiry about 4 layers standing rotating light box from a German customer on WhatsApp, asking if we could ship to Germany. What the customer needs is a blank lightbox, they don’t need us to help them print posters.
During conversation, this customer confirmed with us again whether this lightbox is rotatable and waterproof, and asked how long it will take to send it to Germany. And ask us quoteprices for two light boxes.
We replied that this 4 sided rotating light box is a rotating floor lightbox that is waterproof and can be used outdoors. We quoted a relatively favorable price. The customer accepted. And paid immediately.
Rapid production
We immediately arranged production upon receiving the customer’s payment.
As the frame and accessories of this 4 sided spinning light box display are in stock, we completed production in just one day (equipped the customer with European standard plugs to adapt to their local voltage).
Shipment, customs clearance, and receipt of goods
We immediately contacted freight forwarding company for shipment. As the chargeable volume of this 4 layers standing rotating light box wooden box packaging reached 210 kilograms, price we quoted was for sea freight and delivery to customer’s door.
This order arrived at sea port in the Netherlands in Europe in about 35 days and successfully completed customs clearance locally. After completing customs clearance, we quickly notified this customer to prepare for forklift unloading and receiving.
This order was delivered by DHL for final section, customer received the goods smoothly. As the price we quoted already includes the customer’s local import customs clearance and import taxes, So customer does not need to handle import customs clearance and pay import tariffs, he only need to wait for the goods to be received at their shipping address, which is very time-saving and cost-effective for the customer.
After a few days, this customer feedback that the quality of this rotation 4 side lightbox is very good. This is a sample order, and further order need to be placed later.
The customer's second order quantity is 10 sets
We are currently producing an order for 10 sets of printed posters for the German customer, which is much cheaper than the previous sample order.
Due to the low resolution of poster images provided by the customer, printed out posters will not not clear enough. However, with efforts of our designers, we were able to help the customer print clear posters.
As per the customer’s request, poster was installed onto this 4 side LED rotating light box, and this order was also very fast and produced in 2 days.
100 sets of order project
This German client owns a hamburger shop in Germany and is optimistic about the huge market potential of this 4 layers 4 boxes LED rotating lightbox. He plans to vigorously promote it locally and told us that he is preparing a project for 100 sets of this lightbox.
He ask us provide a quote and ask how long the production time will take. Due to the large order quantity, price we quoted to the customer was highly competitive, and we replied that 100 sets could be completed in just half a month.
After receiving 10 sets, customers will place an order for 100 sets, which is a huge challenge for their sales ability. We are looking forward to a long-term cooperation with this client in very near future.
Conclusion
Due to our company, TOPlightbox, focus on producing high-quality rotating light boxes and offering highly competitive prices, this German customer saftifiled with the samples before placing an repeated order and preparing to place a large order.
Although we offer highly competitive prices, quality of our lightboxes is premium but not poor, so price cannot be unreasonably low.
All customers who place orders with us are smart, value quality, and win the market with quality.
If you also need to customize this popular 4-side rotating light box, please contact us via. email [email protected], whatsapp/wechat: +8618033025232.




